Yes. After hour / emergency support is offered.
Our HelpDesk ticketing system grants our users the ability to submit trouble tickets 24 hours a day 7 days a week.
It is our policy to respond within 30 minutes to trouble tickets.
All you need to create and submit a trouble ticket is a valid email address.
Yes, after four (4) unsuccessful attempts, the account is locket out for a duration of 30 minutes.
Google Apps for Business costs $5 per user per month or $50 per year.
We support Windows, Unix, Linux, ESX, and ESXi Operating Systems and their applications.
Our hourly rate ranges from $110 - $150 per hour depending on the complexity of the job.
Customers are invoiced for the number of man hours required to complete a job.
Once the job is completed, the invoice is generated and sent to the customer. The customer then has fifteen (15) days to respond with payment for the work completed.
We accept personal checks and credit card payments.